Franklin Auto Repair

Mon - Fri: 7:00 AM - 5:00 PM
5

Crutcher's just did a big job on my F150 that took several days. They kept good contact with me the entire time and even called me a few weeks later to make sure I was satisfied and didn't have any concerns. I've never had a repair shop do that before! I've always had a good experience at Crutcher's from small to large jobs on my vehicles and will continue going there in the future. Also, I price shop around and Crutcher's always wins compared to other local shops.

4.5

First class service

5

I drive from West End for car repairs because I have yet to find another auto shop where I feel I will be treated as fairly as I am there. Everyone that works there is also incredibly nice. I always recommend y'all!

5

great customer service, communication, and quick repair when I was in a bind.

5

I brought my car in for alignment check- as per Discount Tire- the problem was detected and remedied - no charge - no hassle - no problem. And the restroom was spotless.

5

Good. How's that for brief?

5

Oil change & future repair recommendations. They were very informative & provided the appropriate information for an informed decision.

5

My car had broken down on a Sunday on a deserted side of the interstate with my deaf blind mother. On top of that stressful situation, I had it towed to a place that had done work on my car previously..to find out that the place no longer is open. I called this repair shop because it was closest and this company went above and beyond to get my car to fix it they had it fixed in less than 3 hours. The price was reasonable the work was quick and done right the first time! If anything happens to my car again without a doubt I will take it back to them simply for the way I was treated! Thank you!

5

I brought in my 2009 Chevy Colorado and when I got it back, I thought I had a new vehicle. It runs great now. Thanks Crutcher's.

5

They are good people!!!