I was extremely pleased with the way I was treated at Crutcher's. I had been told by the dealership that I needed front brake pads and rotors but Crutcher's checked them and said I do not need them at this time. They did say I would need new rotors WHEN I need new pads but not at this point. They could easily have agreed and made more money...instead, they were honest and did not take advantage of me. I am happy with the tune-up they did which my car did need and they will definitely get my business in the future!