Franklin Auto Repair

Javier is an informative and fair owner. I would recommend his shop to my mother if she need repair work. They had my car on the road quickly even though it was a major repair

Friendly folks, fair prices, and good work.

They are very honest

It took them almost 6 months to 1/2 way fix my Mom's 1987 Ford Taurus Station wagon. They said they they have no way of looking up information on that older car, but a simple Google Search brought up the info needed, but for some reason they do not let their Tech look up the Info or the Office Staff doesn't want to do a simple Internet search for information or even willing to run to Auto Zone to buy a Car Care Book to help.

We had a great experience with Crutcher's. We are new to the area and were looking for a trustworthy mechanic - WE FOUND ONE! Shea was super friendly, knowledgable, accomodating, and HONEST. I've never had a service before where I'm quoted a price, and the actual comes in lower. I feel like most mechanics seek out problems with your car, and before3you know it you need to pay quite a bit extra. To top it off, they were willing to make arrangements for us last minute when they were clearly very busy.

I can't really say enough good about them. I've been a customer for a few years since I moved here. They've always done great work at fair prices. Recently my truck started running really rough. We called and asked if they could fit us in and they worked on it the next day and had it back that night.

We've taken all our vehicles to Crutchers for servicing over the years. Recently the heater went out in my car and I brought it in to the honest, kind and polite team at the service center. Initially, they couldn't pinpoint the issue, and - rather than "throwing parts" at the problem (and costing me an arm & a leg), they continued to evaluate the issue ( over just 1 day). Ultimately, it was a simple fix and I was back in my car (with heat) in no time. The most amazing thing was...they didn't even charge me a service fee. All I can say is "wow!" Thanks to the fantastic team at Crutchers...you have a lifetime customer with me. In addition, I will refer you to everyone I know!! Thanks again and Happy Holidays!!!

Good service and advice. Options provided No pressure. Used them for @ least 15 years for my car repairs. Always willing to help and make any issue right.

All I can say is WOW. What a great place to have your vehicle taken care of. The staff is the best in the business and are willing to go above and beyond to make sure you receive the best service. From the tow in to return of my keys I never felt in the dark, I was totally informed and there were no surprises. My vehicle required an engine replacement and everyone worked hard to get it right. It looks like a factory install and everything is perfect. I can't thank the staff enough to get m back on the road