Franklin Auto Repair

Mon - Fri: 7:00 AM - 5:00 PM
5

I have been going to Crutcher's for MANY years and I am never disappointed in their service and professionalism. They never try to sell me something I don't need and they always help me discern what is urgent and what can wait. They have serviced around 8-10 different family cars and I am always confident that the repairs will last and that they will stand behind their work!

5

Great shop that has earned a 5-star reputation in Franklin. I moved all of my vehicles from Moody's to Crutcher's because I trust these folks. Their staff works closely with you and delivers superb customer service. I've been to them close to 5 times over the last 2 years and they are consistent and professional. First time fix with a smile and their competitively priced...that's a first for us. :-) I wouldn't trust my BMW, Cadillac or Jeep to anyone else.

5

Outstanding customer service and quality work!! Special thanks to Ana ( sorry if misspelled ) for her tremendous communication. I will definitely recommend Crutchers to all my family and friends.

5

I really wish I could rate higher than 5 star. This team definitely has been a blessing for me. I live in Louisiana and have had work done twice there while visiting my son/daughter-in-law. Jamie and Paul are nothing but "first class" on helping out and taking care of the customers. I had a small problem when I got back home a month later and called them. They jumped right in and took care of getting my car fixed where I live at a time when I truly needed a helping hand. I will forever be grateful!!! I could never say enough good about these guys and this business. My son takes their vehicles there also. Thank you to all at Crutcher's!!!

5

Crutchers has serviced several of my vehicles for years. They are always professional and absolutely trustworthy.

5

I had my brake pads replaced and a few other repairs. First class all the way and they continue to follow-up to make sure I’m satisfied. I moved here a few months ago and was treated like I have been a loyal customer for years! 5 star

5

Great service. The entire staff from the front of the shop to the techs are professional and top notch.

5

I found out about Crutchers from a friend at work, asking for a mechanic I could trust with my subaru. These guys are more than mechanics! They’re family! Not only was their work top of the line on some major repairs, but they guided me along the way with advice and fought for the best result at the lowest cost. They are unparalleled in their heart to serve the customer! They truly have your best interest in mind and work with great integrity in the quality of their work and their service! Crutchers will always have my business! No questions asked! Biggest repair: engine installation, excellent!

5

I live in North Carolina and my daughter is in Franklin. Like any father, I want to know that my daughter is healthy and driving a safe car. Her car has required engine replacement and they have done it all. Each step of the way, Paul has called me and kept me informed. I can't say enough good things about this team. They are a rare find, and I highly recommend them.

5

Great people.Very knowledgeable.Both times I been there Jay had me diagnosed and back on the road in great time.I’m a delivery driver so having my vehicle up and running with a very minimum of down time is crucial.Thank you all so much.I would highly recommend Crutcher’s for your vehicle’s maintenance.